The Care Chair™ LLC Effective Date: Last Updated: June 2026
The Care Chair LLC (“The Care Chair,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to www.thecarechair.com and our related Services.
By using our Services, you agree to the practices described in this Policy
1. Information We Collect
Information you provide directly:
- Account & contact information name, email address, phone number, and professional license details (when provided for certification).
- Payment information when you make a purchase, your payment details are collected and processed by our third-party payment processor. We do not store full card numbers on our servers.
- Course and certification data enrollment records, course progress, assessment results, and certificates issued.
- Communications messages you send us, support requests, and survey or form responses.
Information collected automatically:
- Device and usage data such as IP address, browser type, pages visited, and time spent on the Site.
- Cookies and similar technologies (see Section 5).
2. How We Use Your Information
We use your information to:
- Provide and administer your courses, certifications, and memberships;
Process payments and manage subscriptions;
Issue certificates and maintain CE records;
Communicate with you about your account, purchases, and updates;
Send marketing or educational emails (you may opt out at any time);
Improve our Site, content, and Services;
Detect, prevent, and address fraud, security issues, or violations of our Terms; and
Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share it only in these limited circumstances:
- Service providers companies that help us operate, such as our payment processor, course/learning platform, email service, and hosting provider, who are permitted to use your information only to perform services for us.
- CE and regulatory reporting where required, we may share completion records with state boards or regulatory bodies in connection with CE credit.
- Legal requirements when required by law, subpoena, or to protect our rights, safety, or the safety of others.
- Business transfers in connection with a merger, sale, or transfer of our business
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use our Services. We may also use analytics tools (such as [INSERT, e.g., Google Analytics]) and, if applicable, advertising/pixel tools (such as [INSERT, e.g., Meta Pixel]). You can control cookies through your browser settings. Disabling cookies may affect some Site features.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide Services. We may retain certification and CE completion records longer where required for compliance, record keeping, or legal purposes. When no longer needed, we securely delete or anonymize your data
7. Your Privacy Rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information (subject to legal record keeping requirements, such as CE records);
- Opt out of marketing communications;
- and Opt out of the “sale” or “sharing” of personal information (note: we do not sell your information).
To exercise any of these rights, email us at contact@thecarechair.com. We will respond within the time required by applicable law. We will not discriminate against you for exercising your rights.
8. Marketing Communications
You can opt out of promotional emails at any time by clicking “unsubscribe” in any email or contacting us. We may still send you essential account or transaction-related messages.
9. Children’s Privacy
Our Services are intended for adults (18+) and are not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.
10. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the “Last Updated” date above, and material changes will be communicated through the Site or by email. Your continued use of the Services constitutes acceptance of the updated Policy.
